Concierge Image and Etiquette Training

Spark Image Consultancy was invited to partner with a luxury property management company to deliver comprehensive image and etiquette customer-service training.

At a press conference held on 13 March 2018, Spark Image outlined a programme of sessions tailored for all levels of colleagues as well as residents, aiming to bring five-star hotel attentiveness and professional presence into residential concierge service.

Providing high-quality VIP service depends on staff at every level. The training curriculum focuses on practical customer-service competencies, professional image, and interpersonal etiquette to ensure residents feel cared for with consistent, refined standards.

Spark Image is honoured to be the chosen partner for this initiative and appreciates the support of media and guests who attended the announcement. Hair and makeup for the event was provided by Flora Ng.